The Operations Officer at Disability Sports Coach plays a crucial role in ensuring the efficient and effective operation of various administrative and support functions within the organisation. This position requires a proactive and organized individual with excellent communication and multitasking skills.
Key Responsibilities:
- Financial Management:
- Ensure timely and accurate generation of coaching and venue invoices.
- Database Management:
- Ensure all club participants are properly registered on the website database system.
- Advertising and Promotion:
- Coordinate the distribution of promotional materials to relevant points (e.g., GPs surgeries, community centres).
- Take proactive measures in organizing physical promotional items on a regular basis.
- Communication:
- Respond promptly to general email inquiries.
- Participate in the phone rota to address inquiries from various stakeholders.
- Support Functions:
- Assist the Delivery Team in logging and tracing safeguarding and incidents.
- Provide support to the Senior Management Team (SMT) and the charity with ad hoc and regular administrative requirements.
- Mentor and Training:
- Ensure the Mentor is up to date with policies, annual leave, and training.
- Track staff training, alerting staff when training has elapsed, and arrange ongoing Continuing Professional Development (CPD).
- Systems Training:
- Deliver training sessions to new employees on the usage of systems such as Capsule, Mentor, Xero, and Share Drive.
- Systems Management:
- Ensure all systems (Capsule, Mentor, Xero, Share Drive) are up to date and well-organized.
- Website Management:
- Regularly amend website content, including job adverts and images.
- Policy Dissemination:
- Disseminate policies, training opportunities, and local/regional sector updates to staff.
Qualifications and Personal Specification:
- Previous experience in a similar administrative role is desirable.
- Strong organisational and multitasking abilities.
- Excellent communication skills, both written and verbal.
- Proficient in using software systems such as Capsule, Mentor, Xero, and Share Drive.
- Knowledge of HR processes and training procedures is advantageous.
- Ability to work independently and collaboratively in a team environment.
- Proactive problem-solving skills and attention to detail.
- Flexibility to adapt to the dynamic needs of the organisation.
- Commitment to the mission and values of Disability Sports Coach.
Benefits
- A network of social activities at the House of Sport
- Remote working opportunities
- Private Health Care (available on successful completion of 6-month probationary period)
Annual leave
Annual leave entitlement is 20 days in addition to the 8 English Public Holidays (pro rata), plus
any days between Christmas and New Year when the office is closed (at the discretion of DSC).
