Privacy Statement Updated

Here at Disability Sports Coach we take your privacy seriously and will only use your personal information to provide the information on the products, programmes and services you have requested from us.

If you would like to change your preferences on the information and news we send you, email louis@disabilitysportscoach.co.uk.

We will never sell your data and we promise to keep your details safe and secure. This policy statement explains when and why we collect personal information about people who access our products, programmes or services and how we keep it secure.

Any questions regarding our policies should be sent by email to info@disabilitysportscoach.co.uk.

Privacy Statement

Disability Sports Coach are the leading provider of sport and physical activity for disabled people. Disability Sports Coach is a registered charity Charity No: 1150294. The registered address is Disability Sports Coach, House of Sport, 190 Great Dover Street, London, SE1 4YB.

How do we collect information from you?

We obtain information about you when register for our programmes, purchase products and services, make a donation, or if you register to receive our newsletters.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, age, gender, and other information regarding the programme you are registering for. If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by our third-party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.

How is your information used?

We may use your information to:

• process a donation that you have made;
• process orders that you have submitted;
• to carry out our obligations arising from any contracts entered into by you and us;
• seek your views or comments on the services we provide;
• notify you of changes to our services;
• send you communications which you have requested and that may be of interest to you. These may include information about campaigns, appeals, other fundraising activities, promotions of our associated companies goods and services;
• process a grant or job application.
• We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.

Who has access to your information?

We will not sell or rent your information to third parties.

We will not share your information with third parties for marketing purposes.

When you are using our third-party secure online donation pages, your donation is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the vital work we do and our exciting products and services, then you can contact us by email on louis@disabilitysportscoach.co.uk.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you.

You have the right to ask for a copy of the information Disability Sports Coach hold about you (we may charge £10 for information requests) to cover our costs in providing you with details of the information we hold about you.

18 or under

We are concerned to protect the privacy of children aged 18 or under. If you are aged 18 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Review of this policy

We keep this policy under regular review. This policy was last updated in May 2018.